Shipping Policy

Thank you for shopping with us!

Order Processing

• Orders are processed within 1–3 business days.

• Orders are not processed on weekends or public holidays.

Shipping Times

Estimated delivery times:

• Australia: 5–12 business days

• New Zealand: 7–15 business days

• United States: 7–15 business days

• United Kingdom: 7–15 business days

• Canada: 7–15 business days

• Other countries: 10–20 business days

Please note that shipping times are estimates and may vary due to customs, weather, or carrier delays.

Shipping Costs

Shipping costs are calculated at checkout unless free shipping is offered as part of a promotion.

Order Tracking

Once your order has shipped, you will receive a tracking number via email if tracking is available.

Delays

We are not responsible for delays caused by shipping carriers, customs, or events beyond our control.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us within 7 days of the expected delivery date so we can help resolve the issue.